PLUM POSH LUXE COACHING APPOINTMENT CANCELLATION POLICY
At Plum Posh Luxe, we value your time and commitment to your personal growth. We understand that life happens and sometimes appointments need to be rescheduled or canceled. In order to maintain the highest quality of service for all our clients to receive the coaching they need and that our time is respected, we have established the following cancellation policy. Please review:
- Cancellations or Rescheduling (24-hour notice):
- We require a minimum of 24 hours’ notice to cancel or reschedule an appointment. This allows us to offer the time slot to other clients who may need it.
- Cancellations or reschedules made with more than 24 hours’ notice will not incur any fees.
- Late Cancellations (Less than 24-hour notice):
- Appointments canceled within 24 hours of the scheduled time will incur a fee equivalent to 50% of the session cost.
- Emergency situations will be considered on a case-by-case basis.
- No-Show Policy:
- If you do not attend your scheduled appointment and have not provided prior notice, the full session fee will be charged.
- Multiple no-shows may result in the discontinuation of services.
- Late Arrivals:
- If you arrive late to your appointment, the session will still end at the scheduled time, and the full fee will apply.
- If you are more than 15 minutes late, the session will be considered canceled, and the 50% late cancellation fee will apply.
- Emergency Cancellations:
- We understand that emergencies happen. If you experience an unexpected situation, please contact us as soon as possible to discuss options. We aim to handle emergencies with understanding and flexibility.
- Refunds:
- Payments for sessions are non-refundable. However, rescheduling within the allowed notice period is always an option.
